1. Data Controller

Loat operates as the data controller for the personal information you provide.

2. Personal Data We Collect

We collect various types of personal data, including:

• Identification Information: Full name, date of birth, nationality, and government-issued identification numbers.
• Contact Information: Address, email, and phone number.
• Financial Information: Bank account details and transaction history.
• Usage Data: Information on how you interact with our website and services.

3. How We Collect Personal Data

We obtain personal data through:

• Direct Interactions: When you register, initiate transactions, or contact us.
• Automated Technologies: Cookies and similar technologies that track your usage of our website.
• Third Parties: From partners or service providers assisting in delivering our services.

4. Purpose and Legal Basis for Processing

We process your personal data for:

• Providing Services: To execute your money transfer requests.
• Compliance: Adhering to legal obligations, such as anti-money laundering regulations.
• Communication: Notifying you about changes to our services or policies.
• Improvement: Enhancing our services based on usage patterns.

Our legal bases include contract performance, legal obligations, and legitimate interests.

5. Data Sharing

We may share your personal data with:

• Service Providers: Third parties aiding in service delivery.
• Regulatory Authorities: To comply with legal requirements.
• Financial Institutions: For transaction processing.

We ensure that any third parties respect the security of your data and process it in accordance with the law.

6. International Data Transfers

Given the nature of our services, your data may be transferred to countries outside the UK. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

9. Your Rights

Under the UK GDPR, you have rights including:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Limit processing of your data.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at info@loattranfer.co.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you directly or through our website.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact us at: info@loattranfer.co.uk

This Privacy Policy last updated – 2025

By using our services, you acknowledge that you have read and understood this Privacy Policy.